NEW YORK CITY | 31 May 2017
In difficult negotiations with a high level of stress, rational communication patterns do not work. Appeals to reason go up in smoke, the desire to find a win-win agreement remains unfulfilled. Now you must be able to withstand the pressure and find a solution where there seems to be none. The “toughest negotiator at the FBI”, Gary Noesner, gives insights into the world of extreme negotiations about life and death.
- The balance between rationality and emotionality
- Creating an atmosphere conducive of gaining cooperation
- Ways out of a deadlock
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