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Qualified Negotiator

Do you want to win?
then master negotiations!

Negotiation is the game of reaching agreements with other people. The success of your career is a direct result of your success in negotiations.

“Don’t win against them. Win them for you.” The mantra of our Institute’s founder, Matthias Schranner, represents the DNA of our skill-building workshops. Our approach puts you in control. It is applicable to any tough negotiation you may face in business, politics, and beyond.

Schranner Negotiation Institute is an international consulting firm specialized in difficult negotiations. Our Institute was founded by a former hostage negotiator of the German Special Police Force; we know what it takes to keep your nerves, develop a strategy, and apply proven tactics in critical situations.

Our seminar is not for everybody. This is not an easy, feel-good course. This is an interactive, adrenaline-rich training for people who are serious about winning in negotiations. If this describes you, join us!

WHO Should attend?

You had a successful start to your career and professional development is important to you. With the Qualified Negotiator® certification course you will get the foundations to prepare difficult negotiation processes, to use the most important negotiation tactics, and to confidently reach your goals.

you will learn

  1. How to prepare difficult negotiations: define your goals, set the agenda, prepare the tactics
  2. Analyze and evaluate negotiation partners
  3. Stress management: how to use it to your advantage
  4. Procure and analyze the information you need
  5. Set up a powerful negotiation team following the FBI model
  6. Control your emotions and resist attacks
  7. Make the best out of deadlocks
  8. Take the lead by asking the right questions, apply trigger words and pauses
  9. Close the deal


You learn the most important negotiation tactics and create a basis to negotiate professionally – even under pressure. You fulfill the requirement to implement your next career steps consistently and successfully.


  • The phases of a negotiation
  • The limits of the Harvard concept
  • Tough negotiations vs win-win
  • Expectation management
  • Preparation checklist
  • Prioritizing demands
  • Negotiation tactics
  • Team setup
  • Agenda setting
  • Do’s & don'ts in negotiations
  • Personalities of negotiators
  • Verbal assaults
  • Learning from professional negotiators
  • Transfer into practice

join us now

Attention: placements are limited - to secure your participation, sign up today!


Seminar Language


Kirk Kinnell

Kirk Kinnell

Kirk Kinnell has recently retired, having been a police officer since 1987 and was first exposed to the world of Hostage Negotiation in 1995, having since been deployed to approximately two hundred hostage and crisis negotiator incidents.

A highly experienced negotiator, Kirk has been deployed as the lead negotiator on a number of occasions where UK nationals have been kidnapped abroad.

He has instructed on Hostage and Crisis Negotiation since 2001, within the UK and abroad. As the recent Head of Hostage Negotiation and Armed Policing in Scotland, he has a unique insight into both disciplines, which complement each other in the resolution of conflict.

He is also a leading member of the UK National Negotiator Group and Global International Negotiators Working Group, where he proposed and subsequently implemented a global Counter Terrorism Strategy and Training Programme, which was adopted by all nations represented.

He has been invited to speak at various National Conferences including Columbus Ohio, Sweden, Dubai, Japan and has instructed internationally at the Hostage Crisis Negotiator Course of the Federal Bureau of Investigations (FBI) in Quantico, Virginia, USA.

He has represented the Foreign and Commonwealth Office (FCO) on the U.K. Government Counter Terrorist Bilateral Assistance Programme by training the Philippine National Police.

He was also recently the lead advisor to U.S. Law Enforcement through the Police Executive Research Forum and produced  models for Conflict Resolution, Decision Making and De-escalation of Force, having designed a training strategy for implementation across the USA, attending events in Savannah, Boston, New York and Washington.

He has more recently been delivering training to the private sector on business negotiation, listening and influencing skills throughout the U.K. and beyond to places like Ireland, Holland, Dubai and Brazil, New Zealand and Singapore.

He has a BA Degree in Policing Studies from Strathclyde University and a Certificate in Terrorism Studies from St Andrews University.

He is a married man living on the outskirts of Glasgow with his wife and two children.
Dr. Klaus Lassert

Dr. Klaus Lassert

Dr. Klaus Lassert has a master’s degree in psychology and serves as a leadership consultant in difficult negotiations.

Klaus has gained significant experience in leadership coaching and training in Europe, USA and Asia. As a trainer he has been teaching a considerable number of managers from Fortune 500 corporations in skills relating to professional leadership, negotiation, change management and (intercultural) conflict management. 

"The seminar is an eye-opener. The interesting case studies gave me a new perspective on both past and future negotiations."
Carsten Linnemann | Foundation Life Science Consulting & Holding B.V.

At a glance

  •  Start
    10/30/20179:00 AM
    10/30/20175:00 PM
  •  Location
    The Langham, London
    1C Portland Pl, Marylebone
    GB – W1B 1JA London
  •  Over already


Daisy Yang
Daisy Yang

Schranner Negotiation Limited
20/F Leighton Centre,
77 Leighton Rd, Hong Kong
Tel. (HK): +852 3957 40 65
Tel. (Zurich): +41 / 44 / 515 46 25