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Qualified Negotiator (EN)

Who should attend?

You had a successful start to your career and professional development is important to you. With the Qualified Negotiator® certification course you will get the foundations to prepare difficult negotiation processes, to use the most important negotiation tactics, and to confidently manage verbal assaults.

You will learn

  • To prepare difficult negotiations
  • To procure and analyse the right information
  • To prepare negotiation tactics and use them in a targeted fashion
  • To recognise and control verbal attacks
  • To analyse and evaluate negotiation partners


You learn the most important negotiation tactics and create a basis to negotiate professionally. You fulfill the requirement to implement your next career steps consistently and successfully.


  • The right preparation
  • Agenda Setting
  • Do’s & Don'ts in negotiations
  • Analysing the negotiation partner
  • Managing verbal assaults
  • Learning from professional negotiators
  • Transfer into practice


Prof. Dr. Kasia Jagodzinska

Prof. Dr. Kasia Jagodzinska

Prof. Dr. Kasia Jagodzinska brings a wealth of international managerial experience from the EU, US, and the Middle East, which she combines with an academic career.

Prof. Dr. Jagodzinska is recognized as the National Expert to the European Parliament in cross border mediations. She serves as a Senior Advisor to the United Nations in Geneva on matters concerning ethical business conduct and conflicts of interests.

She holds a Ph.D. in International Law and is responsible for intercultural topics in supporting our clients at the Schranner Negotiation Institute.

At a glance

  •  Start
    10/22/20189:00 AM
    10/23/20184:00 PM
  •  Location
    Park Hyatt Vienna
    Am Hof 2
    AT – 1010 Vienna
  • Sold out
  •  Over already


Zabeen Mirza
Zabeen Mirza

Schranner Negotiation LLC
Negotiation Institute 
222 Broadway
New York, NY 10038 
Tel.: +1 (212) 320 8388