WHO SHOULD ATTEND?
Once you are certified as a Qualified Negotiator®, you have the necessary skills to prepare difficult negotiations, to employ the most important negotiation tactics, and to confidently manage verbal assaults.
With Qualified Negotiator® PLUS, we are offering an extra module that helps you direct the focus on the application of tactics and on a stable discourse from the driver’s seat.
YOU WILL LEARN:
> To lead from the “driver’s seat”
> To apply tactics in realistic role play
> To coordinate between Commander and Negotiator
> To brief and de-brief
> Briefing and de-briefing
> The element of interruption
> The most important tactics and their application
> Analysis of your negotiation partner
> Questioning techniques—how to avoid open questions
> Coordination between Commander and Negotiator
> Stabilization of the negotiation partner
> The correct pace of speech