WHO SHOULD ATTEND?
Once you are certified as a Qualified Negotiator®, you have the necessary skills to prepare difficult negotiations, to employ the most important negotiation tactics, and to confidently manage verbal assaults.
With Qualified Negotiator® PLUS, we are offering an extra module that helps you direct the focus on the application of tactics in real life, and on a stable discourse from the driver’s seat.
YOU WILL LEARN:
- To lead from the “driver’s seat”
- To apply tactics in realistic role play
- To coordinate between Commander and Negotiator
- To brief and de-brief
- Briefing and de-briefing
- The element of interruption
- The most important tactics and their application
- Analysis of your negotiating partner
- Questioning techniques—how to avoid open questions
- Coordination between Commander and Negotiator
- Stabilizing your negotiating partner
- The right pace of speech
EUR 1.200CHF 1.200