Who should attend?
You have had a successful start to your career and professional development is important to you. With the Qualified Negotiator® certification course you will get the foundations to prepare for difficult negotiation processes, to use the most important negotiation tactics, and to confidently manage verbal assaults.
You will learn
- To prepare for difficult negotiations
- To get the right information and analyze it
- To prepare negotiation tactics and use them in a targeted way
- To recognize and control verbal attacks
- To analyze and evaluate negotiating partners
Benefits
You will learn the most important negotiating tactics and create the basis to negotiate professionally. This course will allow you to fulfil the requirement for moving on to the next career steps successfully.
Contents
- The right preparation
- Agenda Setting
- Do’s & Dont's in negotiations
- Analyzing your negotiating partner
- Managing verbal assaults
- Learning from professional negotiators
- Transfer into practice