Every difficult negotiation needs a master plan. This plan sets a course of action, but more importantly, minimizes risks. Master planning will be the central focus of this year’s N-Conference, SNI’s renown global negotiation conference in Zurich.
Principle 4: Crisis Negotiation
There are four fundamental principles to any successful crisis negotiation:
1. Seek first to understand
2. Know when to deliver your message
3. It's not what you say, it's how you say it
4. Know the power of respect
The theme of our 2018 N-Conference Zurich is “How to Define a Master Plan”
See the interview with Scott Tillema and get his thoughts on the topic here.