Skip To The Main Content

The Negotiator Program





Who should attend?

Solid training is important to you and you want to build the foundation for a strong negotiating team. With the Qualified Negotiator® certification course you will acquire the most important skills needed to prepare for difficult negotiations, to use the most important negotiation tactics, and confidently manage verbal assaults. You will be prepared for the role of the Negotiator according to the FBI-Model.

You will learn

  • The right preparation
  • Setting the agenda
  • To manage verbal assaults
  • To negotiate with a sure hand from beginning to end

Structure

Element 1 Negotiation Preparation

Element 2 Opening & Agreement

Element 3 Transfer into Practice

Qualified Negotiator®

Contents

  • The role of the Negotiator in the FBI-Model
  • Coordination with the Commander
  • Setting the agenda
  • Introducing demands
  • Responding to unreasonable demands
  • The art of summarizing
  • Staying in the "driver seat"
  • Managing verbal assaults
  • The most important tactics

Duration

2 presence-based days

Customized In-House Training on request

Learning Model

Your Path to become a Qualified Negotiator®

The certification consists of two closely aligned classroom instruction days. The contents are taught interactively. Brief presentations, group exercises, realistic role play and state-of-the-art technologies ensure that you will gain much knowledge before, during, and after your Qualified Negotiator® certification. Your personal e-learning login allows you to access your course documentation and tests whenever you need to.

Sequence

  • Your individual preparation
  • Participation in two classroom instruction days
  • Final exam and certification
  • Negotiation Club membership

Investment

2,000 EUR (plus VAT) 2,000 CHF (plus VAT)

Included are:

  • 1. Preparation
  • 2. Participation in two classroom instruction days
  • 3. E-Learning-access (course handouts and extensive documentation, tests)
  • 4. Final exam, including examination fees
  • 5. Certificate
  • 6. Negotiation Club membership

We adjust our fees as of Jan 1st, 2021:
2,500 EUR 2,500 CHF (plus VAT)

Locations

  • Zurich | Vienna| Frankfurt | Munich
  • London | New York City
  • Hong Kong | Shanghai | Singapore

Customized programs and content for your company

APPROACH

1. Analysis

The analysis phase allows us to form a solid picture of the starting situation of your company’s goals, structures, culture, as well as the negotiation strategies and tactics you have used so far.

2. Specification

Based on your company’s starting position, we will define together with you the contents and goals of the program, taking into account your own subject matters, company-specific issues and current negotiation cases. You will benefit from our specific know-how on difficult negotiation conferences.

3. Design

In parallel, we will focus on your negotiation position so far and will develop in collaboration with our expert network a customized negotiation strategy for your company, which can be implemented directly across departments.

4. Implementation

The implementation is conducted in an interactive mode; realistic role-play including video analysis, personal coaching for the participants, as well as the most advanced learning methods ensure maximum gain of insights for you and the participants, which can be applied to your current negotiation situation directly and with a good promise of success.

5. De-Briefing

Sustainable success in difficult negotiations is ensured by consistent de-briefings. The support of e-learning content and additional coaching sessions enables your organization to be successfully prepared and equipped for difficult negotiation. 

EXAMPLE STRUCTURES QUALIFIED NEGOTIATOR® CUSTOM

QN Custom Picture1

Specification

Customisation for organizations on multiple levels:

QN Custom Picture2

Please contact us for more information.


Instructors

Kasia Jagodzinska

Prof. Dr. Kasia Jagodzinska

Prof. Dr. Kasia Jagodzinska brings a wealth of international managerial experience from the EU, US,...

Read more

Dr. Klaus Lassert

Dr. Klaus Lassert

Dr. Klaus Lassert is the Schranner Institute's Chief Psychologist. He supports managers in challenging negotiations and...

Read more

Andreas Gossen

Andreas Gossen

As Senior Vice President of the Schranner Negotiation Institute, Andreas Goßen leads the global consultancy...

Read more

Hubertus Porschen

Dr. Hubertus Porschen

Dr. Hubertus Porschen has founded several companies and is currently a managing partner. He has shared his know-how in...

Read more

Xiaoqun Clever sw

Xiaoqun Clever

Xiaoqun Clever has over 20 years of experience as a technology manager. Born in China, she has held various senior management...

Read more

Prof. Marc Strittmatter

Marc Strittmatter

Professor Marc Strittmatter is a professor for business law at the Constance HTWG and focuses on IT and privacy laws;...

Read more

Ming Huang

Ming Huang

Ming Huang has been working for the Bavarian State Ministry for Economic Affairs since 1993, including...

Read more



Qualified Negotiator

QN Broschüre EN

Download

Personal Consultation

 +41 / 44 / 515 46 16

 +41 / 44 / 515 46 17

 info@schranner.com