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We know that you are comfortable with 95% of your day-to-day negotiations, to which usual and sensible communication patterns apply. These types of negotiations will not be the topic of our seminars.

Our seminar program will train you for the remaining 5%; tackling questions such as: how to deal with unjustified demands; how to negotiate under pressure; how to deal with stress and fear properly; how to control unpleasant negotiation partners; how to defend against unfair tactics. When you are on the edge, there is no room for reason. Rational communication patterns no longer stand. If you want to succeed here, you will need more – more strategic thinking, more coolness, and more knowledge about irrational behaviors.


The first step to leading difficult negotiations. In this course, we teach you the basics of an operative negotiation such as how to prepare for- and initiate a difficult negotiation.

Duration: 2 classroom instruction days

The path to becoming a negotiation professional. Learn how to take control of difficult negotiations with strategies and tactics for success through three modules.

Duration: 3 × 2 classroom instruction days

Hone your negotiation skills to your needs by choosing four out sixteen areas of focus. With our Certified Negotiator modules, you could learn how to read and use body language or how to negotiate in different cultures, amongst others.

Duration: 4 × 1 classroom instruction days

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