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We assume that you are comfortable with 95% of your day-to-day negotiations. The usual and sensible communication patterns apply to these types of negotiations. These 95% of negotiations will not be the topic of our seminars.

In our seminar program we will discuss and train for the remaining 5%: How to deal with unjustified demands, negotiating under pressure, how to properly deal with stress and fear, how to control unpleasant negotiation partners, how to defend against unfair tactics. On the edge, there is no room for reason, the rational communication patterns no longer function. If you want to succeed here, you will need more – more strategic thinking, more coolness in the situation, and more knowledge about irrational behaviour.


Your entry to lead difficult negotiations. In this course we teach you the basics of an operative negotiation, such as how to prepare for a negotiation professionally, the correct entry into difficult negotiation and the targeted conclusion.

Duration: 2 classroom instruction days

Your way to become a negotiation professional. Learn to steer difficult negotiation processes with strategy and tactic in three consecutive modules.

Duration: 3 × 2 classroom instruction days

Sharpen your own negotiation profile by selecting four out of sixteen focus areas. 

Duration: 4 × 1 classroom instruction days

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