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The MUST Seminar





Who should attend?

Solid training is important to you and you want to build the foundation for a strong negotiation team. With the Qualified Negotiator® certification course you will acquire the most important capabilities to prepare difficult negotiations, to use the most important negotiation tactics, and to confidently manage verbal assaults. You will be prepared for the role of the Negotiator according to the FBI model.

You will learn

  • The right preparation
  • To set an agenda
  • To manage verbal assaults
  • To negotiate with a sure hand from beginning to end

Structure

Element 1 Negotiation Preparation

Element 2 Opening & Agreement

Element 3 Transfer into Practice

Qualified Negotiator®

This program is available for inhouse training. Please contact us for more information.

Contents

  • The Role of the Negotiator in the FBI Model
  • Coordination with the Commander
  • To set an agenda
  • Introducing demands
  • Defending against unreasonable demands
  • The art of summarizing
  • Always holding the reins from the "driver's seat"
  • Managing verbal assaults
  • The most important tactics

Duration

2 presence-based days

Customized In-House Training on request

Learning Model

Your Path to become a Qualified Negotiator®

The certification consists of two closly aligned classroom instruction days. The Seminar contents are taught interactively. Brief presentations, group exercises, reality-based role play, and state-of-the-art technologies ensure that you will gain much knowledge before, during, and after your Qualified Negotiator® certification. Your personal E-Learning access allows you to log into your course documentation and testing procedures whenever you need.

Sequence

  • Your individual preparation
  • Participation in two classroom instruction days
  • Final exam and certification
  • Alumni membership

Investment

2.,000 EUR (plus applicable VAT) (2,000 CHF)

Included are:

  • Preparation
  • Participation in two classroom instruction days
  • E-Learning access (documentation, testing procedures)
  • Final examination, including examination fees
  • Alumni membership

Locations

  • Zurich | Vienna| Frankfurt | Munich
  • London | New York City
  • Hong Kong | Shanghai | Singapore

Instructors

Dr. Katarzyna Jagodzinska

Prof. Dr. Kasia Jagodzinska

Prof. Dr. Kasia Jagodzinska brings a wealth of international managerial experience from the EU, US, and the Middle East,...

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Dr. Klaus Lassert

Dr. Klaus Lassert

Dr. Klaus Lassert is the SNI’s Chief Psychologist. He supports managers in challenging negotiations and in escalating...

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Andreas Gossen Portrait  sw

Andreas Gossen

Andreas Goßen leads the global consultancy practice as Senior Vice President and is program lecturer of the Qualified...

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Hubertus Porschen

Dr. Hubertus Porschen

Dr. Hubertus Porschen has founded several companies, and is currently a managing partner. Since 2015 he has been the chairman...

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Jeroen Ketting

Jeroen Ketting has been living and working in Russia since 1994 where he owns several businesses active in industry and...

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Kirk-Kinnell-small-bw

Kirk Kinnell

Kirk Kinnell has recently retired, having been a police officer since 1987 and was first exposed to...

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Qualified Negotiator 2019

Qualified Negotiator 2019

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Personal Consultation

 +41 / 44 / 515 46 16

 +41 / 44 / 515 46 17

 info@schranner.com